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ClickDesk
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ClickDesk

Overview
Synopsis

ClickDesk is a reliable and efficient combo of Helpdesk, Voice, Live Chat, and Video solutions for a website that helps the user to engage the website visitors and potential customers with.

Category

Live Chat Software

Features

• Live Chats
• Video Chat Software
• Help Desk Software
• Social Media Integration
• Mobile App for Online Support
• Reporting and Analytics

License

Proprietary

Price

Monthly:
• Lite – $19.99
• Pro – $29.99
• Enterprise – $79.99
1 year (15% off):
• Lite – $16.99
• Pro – $21.99
• Enterprise – $67.99

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1001 employees)

Company

ClickDesk

What is best?

• Chat & interact with web visitors in real time.
• Voice chat and video chat are browser based and no installation required.
• Help Desk Software
• Social Media Integration
• Mobile App for Online Support
• Reporting and Analytics

What are the benefits?

• Automatically integrated with a live chat tool to keep the user on top of issues.
• Increase social media traffic where the user can bring Twitter and Facebook into the live chat app.
• One-click integrations with favorite apps and plugins.
• Take chats and manage tickets while on the go using a mobile device.
• It advanced reports, analytics and metrics are here to help you make better business decisions.

PAT Rating™
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
7.6
8.5
Features & Functionality
7.8
8.8
Advanced Features
7.6
9.0
Integration
7.7
8.6
Performance
7.8
8.7
Customer Support
7.7
9.0
Implementation
9.4
Renew & Recommend
9.1
Bottom Line

ClickDesk is a reliable and efficient combo of Helpdesk, Voice, Live Chat, and Video solutions for a website that helps the user to engage the website visitors and potential customers with.

7.7
Editor Rating
8.9
Aggregated User Rating
1 rating
You have rated this

ClickDesk is a reliable and efficient combo of Helpdesk, Voice, Live Chat, and Video solutions for a website that helps the user to engage the website visitors and potential customers with.

With this tool, the user can immediately answer questions from the visitors instantly using a live chat tool from desktop or mobile, answer support tickets and offline chats more efficiently with the tool’s integrated helpdesk, provide in-browser video chat to provide the use and the customers a more personal experience, boost customer relationships using its social toolbar, and give an awesome experience for the user prospects. The users business can immediately increase sales and make higher conversions with ClickDesk, which is a live chat, voice & video, web analytics, help desk, combo software.

The tool can answer chats from the Agent Panel or Google Talk. It can help one to interact instantly with the clients. In addition, the user can add customer happiness with the use of voice and video chat. There is no installation required. The user can quickly resolve tickets as well as offline chats using the tools help desk software. The tool thus saves a lot of time handling customer concerns.

The user can likewise connect with customers and potential clients on Twitter and Facebook. It can improve social conversions with this tool. In addition, it also has one-click effective integrations with the top apps and plugins.

Apps and plugins include WordPress, Zendesk, Salesforce, Joomla, and Agile CRM. The company depends on reliable uptime. ClickDesk provides multi-channel customer engagement software to online businesses. ClickDesk integrates with a lot of complementary software in the eco system from CRM to invoicing, to the app’s popular one-click installations with leading CMS platforms.

ClickDesk’s Facebook integration allows its customers to respond to their clients directly from their fan page. ClickDesk offers an Android app that allows agents to handle chats while on the move.

ClickDesk allows business owners/agents to respond to questions from web visitors, thus improving the chances of converting them to customers. ClickDesk's complete help desk software comes automatically integrated with a live chat tool to keep the user on top of issues and questions from the visitors.

You may like to read: How to Select the Best Live Chat Software for Your Business and Top Free and Premium Live Chat Software

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Ease of use
Features & Functionality
Advanced Features
Integration
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