Chatrify

Chatrify is a live chat tool that allows you to chat with your customers in real-time and at any time. With Chatrify, you can handle all your chats with ease and efficiency.

Nonetheless, the tool is seamlessly compatible with all major devices such as Windows, Android, and Apple OS. Some of the features offered by Chatrify include multi-website support, easy chat widget, file sharing, chat history, canned responses, labels, and conversion notes.

The multi-website support feature enables you to support multiple websites with the Agent Dashboard for added convenience and ease of use. The easy chat widget helps your website visitors in real time.

This is by resolving their queries, addressing their concerns, and offering them quick solutions. Nevertheless, it accepts multiple chat requests and improves your customer support efficiency. The file sharing feature enables you to share relevant files instantly, include text files and images through the chat interface.

The chat history feature stores all your customers’ chats automatically for future reference and review. With the feature, you can access and review your past communications quickly. The canned responses feature allows you to create canned responses for the frequently asked questions.

With this feature, you can improve your chat efficiency and keep the visitors happy. The conversion notes feature allows you to add important information about your visitors or customers that can only be viewed by the operators. Lastly, the chat transfers feature works by transferring a chat to another agent in a single click allowing you to escalate the visitor’s concerns to specialized agents quickly.