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Chatrify
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Chatrify

Overview
Synopsis

Chatrify is a live chat tool that allows you to chat with your customers in real-time and at any time. With Chatrify, you can handle all your chats with ease and efficiency.

Category

Live Chat Software

Features

• Multi-website support
• Easy chat widget
• File sharing
• Chat history
• Canned responses

License

Proprietary

Price

• Free
• Key - $4.99 per agent/month
• Essential - $9.99 per agent/month

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1001 employees)

Company

Chatrify

What is best?

• Labels
• Conversion notes
• Chat transfer
• Supervise chats
• Pre and post chat forms

What are the benefits?

• Support multiple websites with the agent dashboard for added convenience and ease of use
• Accept multiple chat requests and improve your customer support efficiency
• Stores all customer chats automatically for future reference
• See what the visitors are typing in real-time

PAT Rating™
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
7.6
8.1
Features & Functionality
7.6
8.4
Advanced Features
7.6
8.9
Integration
7.6
8.8
Performance
7.6
8.6
Customer Support
7.6
8.1
Implementation
8.3
Renew & Recommend
9.0
Bottom Line

Chatrify is a live chat tool offering features like multi-website support, easy chat widget, file sharing, chat history, canned responses, labels, and conversion notes that allow you to chat with your customers in real-time and at any time.

7.6
Editor Rating
8.5
Aggregated User Rating
1 rating
You have rated this

Chatrify is a live chat tool that allows you to chat with your customers in real-time and at any time. With Chatrify, you can handle all your chats with ease and efficiency.

Nonetheless, the tool is seamlessly compatible with all major devices such as Windows, Android, and Apple OS. Some of the features offered by Chatrify include multi-website support, easy chat widget, file sharing, chat history, canned responses, labels, and conversion notes.

The multi-website support feature enables you to support multiple websites with the Agent Dashboard for added convenience and ease of use. The easy chat widget helps your website visitors in real time.

This is by resolving their queries, addressing their concerns, and offering them quick solutions. Nevertheless, it accepts multiple chat requests and improves your customer support efficiency. The file sharing feature enables you to share relevant files instantly, include text files and images through the chat interface.

The chat history feature stores all your customers’ chats automatically for future reference and review. With the feature, you can access and review your past communications quickly. The canned responses feature allows you to create canned responses for the frequently asked questions.

With this feature, you can improve your chat efficiency and keep the visitors happy. The conversion notes feature allows you to add important information about your visitors or customers that can only be viewed by the operators. Lastly, the chat transfers feature works by transferring a chat to another agent in a single click allowing you to escalate the visitor’s concerns to specialized agents quickly.

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Ease of use
Features & Functionality
Advanced Features
Integration
Performance
Customer Support
Implementation
Renew & Recommend

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