CRM SMB Software is specially designed to facilitate growth for small-sized businesses by helping them build solid relationships with their customers. These software help small and medium sized businesses to organize and manage important customer data from various locations into a central place. CRM SMB software allow businesses to monitor and analyse interactions and communications with customers and prospects. On the CRM SMB Software, highly effective email marketing, social media marketing, search engine marketing, customer service and hot-call campaigns can be initiated and managed. Examples of information collected by this platform to achieve maximum productivity include basic contact information of customers, sales opportunities, initiatives for marketing, and customer support histories. Marketing, Sales and Support departments can be seamlessly managed by this solution to ensure that customers are not just won, but retained through effective support and relationship management strategies. CRM SMB software helps to develop and update these strategies with the use of statistics and analytics of customer data. Essentially, these computer applications help small businesses grow by building personal and solid relationships with their customers.