Gmail CRM Software help to organize your contacts and emails directly within Gmail.Customer relationship management (CRM) software helps businesses manage and automate the customer lifecycle of the organization. It allows organizations to respond hastily to the needs of their customers thereby maintaining a good relationship with them. CRM software comes with a database that stores customer information, and it can be incorporated into other systems. The software logs any form of interaction made with customers, making it easy refer to old conversations with customers. CRMs also help automate some routine processes by using calendars, templates, task lists, and alerts. With CRM software, the management team can monitor the overall performance in the organization based on the activities logged into the CRM software. CRM software can be used by single user businesses, small businesses, mid-sized businesses, as well as enterprise businesses. Some of the standard features of a CRM software include marketing integration, help desk automation, customer service, and support, and sales force automation. CRM is essential for any business, as it helps manage customer relations as well as automating basic business processes.