Contact management software is a computer tool that allows businesses to capture, retrieve and manage the contact details of their customers. These software allows for the storage of customer’s contact information like name, phone number, address, and even their social media information easily. The database is usually easy to navigate and store essential data within each profile, thereby increasing efficiency in your business by putting vital customer data into one tool. Other features offered by the contact management software include calendaring and notifications, note taking, file sharing, to-do lists, and tags. Some advanced Contact Management Systems include analytics features that allow businesses identify similarities between customers. People often use contact management software interchangeably with customer relationship management (CRM) system. Contact management software is a more basic form of the CRM. CRM systems usually include the features of the contact management software and other features like interaction and reporting tracking, more complex workflow automation, and so on. Incorporating a contact management software into your business will help foster a better relationship with your customers, thereby causing rapid growth in your business.