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August 21, 2017

CiviCRM

CiviCRM is a CRM software designed to help organizations build, centralize, organize and engage members through its varied features. CiviCRM provides space to consolidate all constituent information in one system and enables the organization to organize, track and manage relationships within its system too through defined fields and activity types including communication preferences. CiviCRM also supports import/export of data for easier transition. It also includes a workflow for tracking and reacting to contributions allowing organizations to respond better and professionally to members who contribute. This feature includes customizable contribution [...]

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August 21, 2017

Grass CRM

Grass CRM provides end to end sales cycle management from campaigns, leads, Opportunity. Its Open source Java based, based on SSH, you can easily change it according to your requirement and provides Data import & export via CSV files and Role based access control. Grass CRM is a java based CRM tool that is open sourced and provides features that organize information and activities for end-to-end sales. Fields and functions are customizable to the company needs and it allows data import/export for easier transition and use of data. Roles and access are also customizable for security. Grass CRM enables sales, support, and marketing teams to organize and [...]

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August 20, 2017

osTicket

osTicket is a completely free open source support ticket system which routes inquiries created through emails, web-forms and phone calls into simple web-based customer support platform. OsTicket comes with many features which again are completely free. OsTicket provides custom fields where data collected from users is customized when submitting and straighten up the issue. Custom lists and forms can be added to tickets to enable clients in making choice and can also be customized to suit the business needs. osTicket supports HTML email and allows for rich text mark-up in staff replies and notes. Filtering and sorting is enabled to help channel tickets to [...]

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