Capgemini Hybris

Capgemini’s Seamless Commerce for Enterprise enables the new B2B commerce model. It helps B2B companies put their customers at the center of their business, no matter the industry. In turn, this generates loyalty that goes beyond just being transactional and into something that is unequivocally positive and personal. Capgemini Seamless Commerce for Enterprise is built on SAP Hybris, which is independently recognized as an e-commerce solutions leader. SAP Hybris delivers enterprise software and on-demand solutions for e-commerce, multi-channel commerce, mobile commerce, product content management, master data management, and order management, as well as cloud-based solutions for customer engagement in sales and service, marketing, and revenue management. Capgemini has been a Global Services Integration Partner for SAP since 1993. Capgemini accelerates the implementation of SAP Hybris with proven accelerators, including predefined design templates and best practices. This enables clients to speed the time to value from their investment in SAP Hybris. Seamless Commerce for Enterprise from Capgemini supports an end-to-end customer experience across channels, devices, departments, and systems. User experiences are based on popular design principles and intuitive access to information anytime, anywhere. The solution incorporates search and analytics functionality, enabling contextual, location-awareness searches for information. Using predictive and prescriptive analytics, companies can identify, assess, and act on key indicators, such as sales cycle times, conversion rates, and transaction values. Capgemini’s Seamless Commerce for Enterprise helps B2B companies use digital commerce to make all the right connections across every customer touchpoint—from online to physical—in today’s B2Me world.