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Buzzcapture
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Buzzcapture

Overview
Synopsis

Buzzcapture, help to gain structural insights into this data, and teach how to incorporate this work in your daily activities.

Category

Social Media Analytics Software

Features

• Integrated media monitoring.
• Online reputation management.
• Social media monitoring
• Social CRM
• Corporate communications

License

Proprietary

Price

Contact for Pricing

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1000 employees)

Company

Buzzcare

What is best?

• Integrated media monitoring.
• Online reputation management.
• Social media monitoring
• Social CRM

What are the benefits?

• Measure ROI and media value.
• Helps to gain structural insights into data.
• Teaches how to incorporate work in daily activities.
• Provides structural insights into relevant communications from customers about the brand, product or company.
• Offers a complete all-in-one-tool
• Monitor events and incidences

PAT Rating™ ( Beta)
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
8.0
8.5
Features & Functionality
8.2
8.9
Advanced Features
8.0
8.5
Integration
8.1
8.1
Performance
8.2
8.1
Customer Support
8.1
9.2
Implementation
8.1
Renew & Recommend
7.8
Bottom Line

Buzzcare is a user-friendly web-based application, that constantly collects all relevant communications from social media channels so that the online customer care team can take appropriate action.

8.1
Editor Rating
8.4
Aggregated User Rating
3 ratings
You have rated this

Buzzcapture, help  to gain structural insights into this data, and teach how to incorporate this work in your daily activities. For example, the results of a baseline measurement, stakeholder or target group analysis can offer applicable insights that are useful to reach these groups more effectively.

Buzzcare is a user-friendly web-based application, that constantly collects all relevant communications from social media channels so that the online customer care team can take appropriate action.Buzzcapture, will deal with these types of questions in order to develop a useful social media strategy and corresponding content strategy.

 

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1 Reviews
  • Madison
    September 14, 2017 at 5:25 pm

    Web-based application that’s very user-friendly

    Company size

    Small (<50)

    User Role

    IT Support

    User Industry

    Aerospace

    Rating
    Ease of use8.4

    Features & Functionality8.4

    Advanced Features8.2

    Integration8.1

    Performance8.1

    Implementation8.1

    ADDITIONAL INFORMATION
    Buzzcare is web-based application that’s very user-friendly. It works by constantly collecting all relevant communications from social media channels. It does this so that the online customer care team can take the necessary action. Buzzcare has a brand monitor which provides insight into offline and online reputation. Its excellent at providing an entire organization with relevant information. It offers tailor-made reports that are real-time insights in media discussions. Social customer care teams are given an opportunity to work proactively using questions and complaints from customers. This is done using a social inbox. Buzzcare also provides a deep dive analysis by helping to discover subjects that are relevant and other market players with qualitative and quantitative analysis. Training courses are also made available to help expand knowledge including staying up to date.

Ease of use
Features & Functionality
Advanced Features
Integration
Performance
Customer Support
Implementation
Renew & Recommend

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