Sign in to see all reviews and comparisons. It's Free!
By clicking Sign In with Social Media, you agree to let PAT RESEARCH store, use and/or disclose your Social Media profile and email address in accordance with the PAT RESEARCH Privacy Policy and agree to the Terms of Use.
BroadWorks is a Voice Over Internet Protocol (VoIP) application platform that offers state-of-the-art communication and collaboration tools to help service providers deliver both basic and enhanced voice services for business and residential end users.
Category
VPN Services
Features
• Selective Call Acceptance • Calling Line ID Blocking • Three-Way Calling • Anonymous Call Rejection enables a user to reject calls from anonymous parties who have explicitly restricted their Caller ID • Auto Callback enables users who receive a busy condition to monitor the busy party and automatically establish a call when the busy party becomes available • Call trace enables users to request that a call they have received to be automatically traced by dialing a feature access code after the call
License
Proprietary
Pricing
Subscription
Free Trial
Available
Users Size
Small (<50 employees), Medium (50 to 1000 Enterprise (>1001 employees)
Company
BroadWorks
What is best?
• Anonymous Call Rejection enables a user to reject calls from anonymous parties who have explicitly restricted their Caller ID • Auto Callback enables users who receive a busy condition to monitor the busy party and automatically establish a call when the busy party becomes available • Call trace enables users to request that a call they have received to be automatically traced by dialing a feature access code after the call
What are the benefits?
• Clear Call History: Improve the user experience by allowing them to delete all their call histories • Direct Inward/Outward Dialing: Users are assigned a ten-digit directory number that can be used to place or receive calls directly to the phone, without forcing access via a central number • Diversion inhibitor: Provides the option to prevent calls that are redirected by a user to be redirected again by the called party to their voice mail • Multi-path forwarding: There are no limitations on the number of simultaneous calls a user can forward
PAT Rating™
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
7.6
8.3
Features & Functionality
7.6
8.3
Advanced Features
7.6
9.3
Integration
7.6
9.5
Performance
7.6
10
Customer Support
7.6
6.9
Implementation
9.6
Renew & Recommend
10
Bottom Line
BroadWorks is an open, standards-based software that permits service providers to utilize scalable and cost-effective solutions that integrates into their overall back-office and business processes.
7.6
Editor Rating
9.0
Aggregated User Rating
5 ratings
You have rated this
BroadWorks is a Voice Over Internet Protocol (VoIP) application platform that offers state-of-the-art communication and collaboration tools to help service providers deliver both basic and enhanced voice services for business and residential end users.
The system boasts of cloud-hosted solutions that empower carriers to deliver a differentiated set of communication services. These range from media-oriented services such as Voice Messaging, Conferencing, and Auto Attendant. Personal calling functions such as Selective Call Forwarding, Simultaneous Ringing, and dial-by-name are also available.
The BroadWorks platform equips service providers to deploy a variety of business communications and collaboration solutions from a common network platform, across various types of network architecture. The program is based on a modular software platform architecture and is deployed over multiple, industry-standard functional servers.
The open environment also allows providers and third-party service developers to rapidly introduce new services and launch new applications that could possibly improve workflows depending on their specific business needs. BroadWorks addresses requirements needed to have a dynamic, flexible, agile, and scalable environment as its platform supports a hardware and OS-agnostic cloud architecture.
The technology operates in IMS and next generation network configurations and delivers services over traditional wireline, mobile (2G, 3G, VoLTE, WiFi), wireless and cable networks. BroadWorks boasts of a superior, mobile-first platform that works both natively and with OTT apps. The application can be deployed as an IMS TAS or NGN Application Server over any network infrastructure, including MSO and other terrestrial broadband networks. All these are intended to support an enhanced user experience.
By clicking Sign In with Social Media, you agree to let PAT RESEARCH store, use and/or disclose your Social Media profile and email address in accordance with the PAT RESEARCH Privacy Policy and agree to the Terms of Use.