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bpm’online CRM Pharma
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bpm’online CRM Pharma

Overview
Synopsis

Bpm’online CRM is the most agile CRM platform for midsize and large enterprises to accelerate sales, marketing, service and operations. This platform helps to align data, processes, and teams enabling them to better connect with digital native customers and rapidly adapt.

Category

CRM Software Pharmaceutical

Features

• Preconfigured Industry Specific Graphs & Reports
• Contact Centre Automation
• Personalized Dashboard Panel
• Unified Customer Database
• Smart Duplicate Detection & Merge Mechanisms
• Key Account Management
• Cycle Activities Planning
• Field Force Management

License

Proprietary

Price

• Team - $25 / month per user
• Commerce - $30 / month per user
• Enterprise - $50 / month per user
• Omnichannel - $50 / month per user

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1001 employees)

Company

bpm'online pharma

What is best?

• Preconfigured Industry Specific Graphs & Reports
• Contact Centre Automation
• Personalized Dashboard Panel
• Unified Customer Database
• Smart Duplicate Detection & Merge Mechanisms
• Key Account Management
• Cycle Activities Planning

What are the benefits?

• Register Customer Requests in Real Time
• Accelerate Lead-to-Revenue
• Keep Data Clean & Up-to-Date
• Record & Execute Orders
• Analyze Sales Pipeline

PAT Rating™
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
8.9
9.4
Features & Functionality
9.1
9.4
Advanced Features
9.0
9.3
Integration
9.1
6.0
Performance
9.0
9.4
Customer Support
8.9
9.0
Implementation
9.7
Renew & Recommend
9.0
Bottom Line

Bpm’online pharma provides its customers with comprehensive full-fledge applications to accelerate marketing, sales and service that can be deployed as standalone products, or as a bundle on a single CRM platform.

9.0
Editor Rating
8.9
Aggregated User Rating
4 ratings
You have rated this

Bpm’online CRM is the most agile CRM platform for midsize and large enterprises to accelerate sales, marketing, service and operations. This platform helps to align data, processes, and teams enabling them to better connect with digital native customers and rapidly adapt.

A comprehensive CRM database allows keeping a complete history of all customer interactions in one place. In bpm'online pharma you always have access to all latest updates and information about results of visits, dynamics of category change, sales volume and relations between customers. Smart duplicate detection and merge mechanisms keep data clean and up-to-date. Gain thorough understanding of key customers and consolidate all activities to achieve anticipated results.

With bpm'online pharma, identify key customers and maintain successful communications with primary and specialty care clinics & preferred pharmacy networks. Manage cycle tasks, plan various marketing activities and plan visits for an assigned team.

Automatic scheduling of visits will instantly calculate number of possible visits taking into account rep’s schedule and workload, as well as avoid missing requests and duplicate visits. Preconfigured reports and graphs allow you to easily navigate the plan vs. actual analysis of the key indicators for the results of the cyclic tasks.

Bpm'online pharma has all the necessary modules and features to make field force employees work smarter by providing them with mobile access to sensitive information anywhere at any time. Bpm'online pharma mobile may work in offline mode and synchronize data whenever device has access to the internet. Empower sales efforts by getting access to vital information about sales structure and distribution channels.

With bpm'online pharma sales automation, remain flexible in sales planning and instantly monitor plan execution. Automatic data import analyzes key performance indicators of work with distributors and pharmacy networks.

You may like to read: How to Select the Best CRM Software for Pharmaceutical Industry and Top Pharmaceutical CRM Software

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Ease of use
Features & Functionality
Advanced Features
Integration
Performance
Customer Support
Implementation
Renew & Recommend

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About The Author
Veronica Dean