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Biggest Challenges facing Healthcare and how to resolve them
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Biggest Challenges facing Healthcare and how to resolve them

Biggest Challenges facing Healthcare and how to resolve them
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Healthcare Applications offers an end-to-end solution from ERP (back office) to e-Health including solutions for patient management and accounting as well as seamlessly integrated clinical solutions provided by partners.

Healthcare Applications brings clinical processes, patient service and back office together as one.

What are the Challenges in Healthcare?

  • Managing Limited Budgets
  • Managing Regulation / Legal Requirements
  • Managing Increased Patient Expectations
  • Managing Competition

1.Managing Limited Budgets

Managing budget caps, budget cuts, limited revenue opportunities, losses, decreasing profits is a key challenge in Healthcare.

  • How can I argue for a higher budget?
  • What are my cost drivers?
  • Why did cost of department X rise dramatically?
  • Which surgeries drive my profits?
  • What is the impact of rising personnel cost on my next year budget?
  • Which patients should I try to attract to maximize my revenues?

What are the focus areas in Managing Limited Budgets in Healthcare?

  • Plan, set up, and administrate budgets
  • Increase transparency of cost and revenue
  • Reduce cost and increase efficiency
  • Reduce process costs
  • Standardize clinical processes
  • Improve treatment efficiency
  • Optimize your revenue opportunities

You may like to read: All About Healthcare Industry: Key Segments, Value Chain, Needs and Competitive Advantage, How to Select the Best Healthcare Analytics for Your Business, Selecting the Best Healthcare Business Intelligence Software

What are the Solutions for Managing Limited Budgets in Healthcare?

What are the Solutions for Managing Limited Budgets

What are the Solutions for Managing Limited Budgets

  1. Optimize your revenue opportunities

The mobile care unit workstation provides an efficient, easy to use data collection at the point of care.

What are the Benefits in optimizing your revenue opportunities?

  • All services are entered and billed
  • Increased diagnoses/case ratio to support higher DRG revenues
  • Increased patient satisfaction through better information about patient
  • More time for patients through increased productivity
  1. Plan, set up, and administrate budgets

Software Solution enables you to simulate your budget  e.g. based on the simulated DRGs for your different departments.

What are the Benefits in planning, setting up and administrate budgets?

  • Identify potential budget problems early
  • Standard integration with accounting and patient related medical data guarantees highest information quality and saves interface cost
  1. Increase transparency of cost and revenue through Reporting

Reporting Software provides personalized business insight for different roles (e.g. head physicians, medical controller).

What are the Benefits in Increasing transparency of cost and revenue?

  • Identify which clinical processes drive your costs and understand where your revenues come from
  • Detect and analyze deviations early
  1. Reduce cost and increase efficiency in Supply Chain

Supplier Relationship Management integrates your internal clinical supply chain from operation room to external buying.

What are the Benefits in Reducing cost and increase efficiency in Supply Chain?

  • It supports you to cut your inventories
  • It reduces your internal and external procurement costs
  • It helps you to analyze material consumption on patient level

What are the Benefits in Managing Limited Budget in Healthcare?

Healthcare Software to manage limited budget helps you master your budget and take steps to increase your efficiency.

  • Increased staff productivity, e.g. 33% more admissions with same staff
  • Improved financial processes, e.g. time to close books decreased by 60%
  • Reduced procurement cost by 5-10%
  • Inventory levels decreased by 10% and more
  • Improved forecasting and planning capabilities
What are the Benefits in Managing Limited Budget in Healthcare

What are the Benefits in Managing Limited Budget in Healthcare

2. Managing Regulation / Legal Requirements?

In Healthcare managing many processes depend on legal requirements (e.g. DRG, external reporting, HIPAA) with frequent changes

  • What do I have to do to be compliant with legal requirements?
  • How do I support my legal reporting obligations?
  • How can I still focus on my strategic (IT-) needs?
  • Do I need to buy new software to meet changed legal requirements?
  • Can I implement an IT platform which protects best my previous IT investments?

What are the focus areas in Managing Regulation / Legal Requirements in Healthcare?

  • Deploy flexible, powerful and globally available solution to be flexible and able to respond to changes quickly
  • Establish flexible reporting meeting internal and external, current and future needs.

You may like to read: All About Healthcare Industry: Key Segments, Value Chain, Needs and Competitive Advantage, How to Select the Best Healthcare Analytics for Your Business, Selecting the Best Healthcare Business Intelligence Software

What are the Solutions for Managing Regulation / Legal Requirements in Healthcare?

What are the Solutions for Managing Regulation Legal Requirements

What are the Solutions for Managing Regulation Legal Requirements

  1. Deploy flexible, powerful and globally available solution to be flexible and able to respond to changes quickly.

Healthcare solutions are implemented in more than 30 countries worldwide. They combine the business practices of various healthcare systems.

What are the Benefits in a flexible, powerful and globally available?

  • Faster deployment of new methods
  • Patient Management billing provides a rule-based framework which enables the deployment of various billing methods. Implementation of more profitable methods at low costs.
  1. Establish flexible reporting meeting internal and external, current and future needs

Healthcare provides various ways to meet your reporting needs.

What are the Benefits in flexible reporting?

  • Easy & Time-saving - exactly what you need through Role-based & personalized access
  • Actual – reporting in source system
  • Comprehensive - from many different source systems; medical data with patient related and accounting data

What are the Benefits in Managing Regulation / Legal Requirements in Healthcare?

  • Frequent changes in a regulated environment require a solution which is powerful and flexible.
  • The Patient Management billing which is based on extremely flexible billing rules which can handle many legal changes without program changes
  • Offers flexible reporting without programming skills
What are the Benefits in Managing Regulation Legal Requirements in Healthcare

What are the Benefits in Managing Regulation Legal Requirements in Healthcare

3.Managing Increased Patient Expectations?

Managing Increased Patient Expectations include aging population, increased demand for information, increased quality awareness, growing consumerism

  • How can I deliver best service to my patients?
  • Can I attract the interesting patient groups?
  • What can I do to meet the growing information demand of my patients?
  • Can I work more effective with external clinics and physicians?

What are the Managing Increased Patient Expectations in Healthcare?

  • Establish various information channels to patients, e.g. phone, fax and Web
  • Extended ways of consumer focus and patient interaction
  • Manage waiting lists effectively
  • Reduce patient waiting time
  • Prepare for (published) hospital benchmarks

What are the Solutions for Managing Increased Patient Expectations in Healthcare?

What are the Solutions for Managing Regulation Legal Requirements

What are the Solutions for Managing Regulation Legal Requirements

1. Reduce patient waiting time and manage waiting lists efficiently.

Patient Management includes several components to reduce patient waiting time.

What are the Benefits in reducing patient time?

  • Less waiting time through meticulous planning of your outpatient activities
  • Optimized occupancy and more efficient use of resources through better planning
  • Faster admissions through preregistration
  • Transparency for the patient through waiting list management

2. Extended ways of consumer focus and patient interaction

CRM can easily be interfaced with your back-end solution. It helps you to manage your patient relations better.

What are the Benefits in extended ways of consumer focus?

  • Patient friendly: Central contact with access to all information & services and ability to get direct response.
  • Efficient: No need to route through various departments with involvement of physicians and nurses

3. Establish various information channels

CRM helps you to improve your web presence.

What are the Benefits in establishing various information channels?

  • Actual and Cost effective through Content management (requires no specialized IT skills; multilingual)
  • User friendly: Direct access to relevant information and services

What are the Benefits in Managing Increased Patient Expectations in Healthcare?

Improved patient relation and satisfaction is a key success factor within an increasingly competitive hospital landscape.

  • Patients are better informed
  • Patient waiting time is reduced
  • Length of time spent waiting for lab results decreased
  • More personalized patient service
  • Improvements in collecting and integrating patient information
  • Time to send a bill reduced
What are the Benefits in Managing Increased Patient Expectations in Healthcare

What are the Benefits in Managing Increased Patient Expectations in Healthcare

3.Managing the Impacts of Competition

Downsizing of departments, cooperation with other hospitals, mergers, heterogeneous IT landscape, need for differentiation

  • Should I merge a department with another hospital?
  • Do I need to close a clinical department?
  • Should I focus on specific services?
  • How can I consolidate the data of my new hospital acquired recently?

What are the Focus Areas in Managing the Impacts of Competition in Healthcare?

  • Collaborate actively with business partners, e.g. establish referral management
  • Use open and integrative IT infrastructure
  • Specialize your services
  • Provide services centrally
  • Consolidate information

You may like to read: All About Healthcare Industry: Key Segments, Value Chain, Needs and Competitive Advantage, How to Select the Best Healthcare Analytics for Your Business, Selecting the Best Healthcare Business Intelligence Software

What are the Solutions for Managing the Impacts of Competition in Healthcare?

What are the Solutions for Managing the Impacts of Competition

What are the Solutions for Managing the Impacts of Competition

1. Consolidate information

Use Healthcare Analytics which allows enterprise-wide consolidation of financial, administrative and patient-related data. You are informed about all hospital entities within your healthcare group.

What are the Benefits in consolidate information?

  • Low TCO
  • Benchmark against other hospitals
  • Better Decisions

2. Establish referral management

Allow marketing campaigns directly addressing certain segments, e.g. your top-10 referrers of a specialty.

What are the Benefits in establishing referral management?

  • Low TCO through integration with back-end systems
  • Personalized ways of communication
  • Better relationship with your business partners
  • Higher occupancy / revenues

3. Use open and integrative IT infrastructure

Provides a framework for a fully integrated IT landscape. It supports integration on various levels.

What are the Benefits in open and integrate IT infrastructure?

  • Effectiveness through seamless processes
  • Low TCO through one platform or fewer interfaces.
  • Protection of earlier investments through flexibility in the choice of your partners, e.g for database, archiving solution

What are the Benefits in Managing Impacts of Competition in Healthcare?

Healthcare helps you to be more competitive and to manage the increased IT complexity with low TCO.

  • Reduced purchasing cost and lower inventory by centralized buying
  • Reduced IT cost by replacing standalone systems with Healthcare solutions
  • Lower TCO
  • Increased end user efficiency
  • Closer interaction with patients, citizens and GPs
  • Better decision making
  • Higher treatment quality
What are the Benefits in Managing Impacts of Competition Solution

What are the Benefits in Managing Impacts of Competition Solution

What are the Biggest Challenges in Healthcare?

The Biggest Challenges in Healthcare includes Managing Limited Budgets, Managing Regulation / Legal Requirements, Managing Increased Patient Expectations and Managing Competition.

What are the Solutions for Managing Limited Budgets in Healthcare?

To manage Limited Budgets in Healthcare, you need to optimize your revenue opportunities, plan, set up, and administrate budgets, increase transparency of cost and revenue through reporting and Reduce cost and increase efficiency in Supply Chain.

What are the Benefits in Managing Limited Budget in Healthcare?

The Benefits in Managing Limited Budget in Healthcare are increased staff productivity, improved financial processes, reduced procurement cost, inventory levels and improved forecasting and planning capabilities.

What are the Solutions for Managing Regulation / Legal Requirements in Healthcare?

To Manage Regulation / Legal Requirements in Healthcare, you need to deploy flexible, powerful and globally available solution to be flexible and able to respond to changes quickly and establish flexible reporting meeting internal and external, current and future needs.

What are the Benefits in Managing Regulation / Legal Requirements in Healthcare?

The Benefits in managing Regulation / Legal Requirements in Healthcare require a solution which is powerful and flexible which can handle many legal changes without program changes and offers flexible reporting without programming skills.

What are the Solutions for Managing Increased Patient Expectations in Healthcare?

To manage Increased Patient Expectations in Healthcare you need to reduce patient waiting time and manage waiting lists efficiently, extended ways of consumer focus and patient interaction and establish various information channels.

What are the Benefits in Managing Increased Patient Expectations in Healthcare?

The Benefits in managing Increased Patient Expectations in Healthcare are patients are better informed, patient waiting time is reduced, length of time spent waiting for lab results decreased and more personalized patient service.

What are the Solutions for Managing the Impacts of Competition in Healthcare?

The Solutions for Managing the Impacts of Competition in Healthcare are consolidating information and establishing referral management.

What are the Benefits in Managing Impacts of Competition in Healthcare?

The Benefits in Managing Impacts of Competition in Healthcare are reduced purchasing cost and lower inventory by centralized buying, reduced IT cost by replacing standalone systems with Healthcare solutions, lower TCO, increased end user efficiency and closer interaction with patients, citizens and GPs.

You may like to read: All About Healthcare Industry: Key Segments, Value Chain, Needs and Competitive Advantage, How to Select the Best Healthcare Analytics for Your Business, Selecting the Best Healthcare Business Intelligence Software

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