CRM
Now Reading
Apex Chat
0
Review

Apex Chat

Overview
Synopsis

Apexchat is proud to be the leading provider of live chat. It offers live chat software and chat agents that help online businesses turn valuable advertising clicks into customers.

Category

Live Chat Software

Features

• Skill-Based Routing
• Multiple Chat Agents 24/7
• Fully Customizable
• Pre-Defined Scripts
• Office Hour Tracking
• CRM Integration
• Geo-Mapping & Routing
• Mobile Optimized
• Intelligent Pacing
• Flexible Reporting

License

Proprietary

Price

• Contact Apexchat for the pricing information.

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1001 employees)

Company

Apex Chat

What is best?

• Skill-Based Routing
• Multiple Chat Agents 24/7
• Fully Customizable
• Pre-Defined Scripts
• Office Hour Tracking
• CRM Integration
• Geo-Mapping & Routing
• Mobile Optimized

What are the benefits?

• Boost leads and engage prospects with live chat.
• Spend a lot driving online prospects to the website; don’t let them leave without knowing who they are.
• Website visitors are customers waiting to talk, reach out to them through live chat.
• Generate more lead conversions.
• Improve your online advertising ROI.
• Engage with visitors, improve experience.
• Increase web conversion, get more sales leads.

PAT Rating™
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
8.6
6.6
Features & Functionality
8.7
7.2
Advanced Features
8.7
8.5
Integration
8.6
8.2
Performance
8.8
7.8
Customer Support
8.8
7.9
Implementation
8.1
Renew & Recommend
8.0
Bottom Line

Apexchat is proud to be the leading provider of live chat and offers live chat software and chat agents that help online businesses turn valuable advertising clicks into customers

8.7
Editor Rating
7.8
Aggregated User Rating
4 ratings
You have rated this

Apexchat is proud to be the leading provider of live chat. It offers live chat software and chat agents that help online businesses turn valuable advertising clicks into customers. Most important, it let the user chat with customers and give them real-time support, so they win twice: satisfying web visitors faster and turning them into a potential client for the business.

Apexchat have a software platform and employ a team of full-time chat agents. This enables us to respond to the customer’s needs much faster and it also results in cost savings for the customers and partners. ApexChat provides a complete service unlike most other live chat providers – they use their own industry trained live chat agents and software platform to service chats. ApexChat has you covered 24/7.

ApexChat is laser focused on the needs of business owners and digital marketers. It has custom developed their platform to improve web visitor conversion for online advertisers, not customer support. ApexChat has developed significant insight into what works and what doesn’t for each industry they serve through the millions of chats they have conducted.

They use custom developed live chat scripts to improve web conversion and constantly review chat transcripts to improve system intelligence. ApexChat charges only for actual qualified leads that are sent to the user. There is no minimum recurring charge, or long term contract making. Chats routed to their agents trained to handle specific industries. It helps to transfer from live chat to your phone line in real-time.

It offers pre-compiled responses transferred to the chat window. It has full integration with many CRM systems in use, including SalesForce.com and InfusionSoft. Google Maps integration that ensures the user get customers from their service area.

You may like to read: How to Select the Best Live Chat Software for Your Business and Top Free and Premium Live Chat Software

Filter reviews
User Ratings





User Company size



User role





User industry





Ease of use
Features & Functionality
Advanced Features
Integration
Performance
Customer Support
Implementation
Renew & Recommend

What's your reaction?
Love It
0%
Very Good
0%
INTERESTED
0%
COOL
0%
NOT BAD
0%
WHAT !
0%
HATE IT
0%