CRM
Now Reading
Annex Cloud
0
Review

Annex Cloud

Overview
Synopsis

Annex Cloud comprehensive Customer Loyalty solution delivers full online, in-store, and app-based loyalty functionality to help engage customers and motivate them to choose the users brand no matter where they are shopping.

Category

Loyalty Management Software

Features

• Customizable Rewards
• Integrated Social Actions
• Native Referral Marketing
• Omni-Channel Loyalty program
• Native In-Store Support
• Integrated Online Checkout Redemption
• Integrated Coupon System
• Advanced Promotional Engine
• RFM Analysis Integration
• Comprehensive Reporting and Analytics
• Native ESP Integration
• Native Identity Services
• Comprehensive A/B Testing

License

Proprietary

Price

Contact for Pricing

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1001 employees)

Company

Annex Cloud

What is best?

• Integrate recency, frequency, and monetary (RFM) data into the loyalty segmentation and reporting to better understand and segment customers.
• Identify target customer groups such as hero customers, customers on the brink of lapsing, and customers who have lapsed and build specific campaigns to engage them.
• Gain in-depth insights into your loyalty program better understand how the customers are engaging and learn what calls to action and incentives the customers respond to with comprehensive reporting and analytics.
• Strategically grow email and customer acquisition channels and expand the customer base from the loyal customer community with a referral marketing program.

What are the benefits?

• Offer customers anything from coupons to products or even 3rd party gift cards to get them engaged with your loyalty program.
• Incentivize and reward customers for connecting their social profiles to their loyalty accounts and automatically reward them for sharing and referring friends via social media networks.
• Boost referrals and customer acquisition by making it easy for customers to earn rewards for referring friends with native Referral Marketing integration.
• Boost loyalty program engagement and repeat purchase rate with targeted promotional campaigns.
• Deliver special reward offers and bonus points to customers to drive results such as boosting advocacy among the frequent purchasers or bringing lapsed customers back.

PAT Rating™
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
9.2
4.6
Features & Functionality
9.4
6.4
Advanced Features
9.4
7.7
Integration
9.2
7.5
Performance
9.3
6.4
Customer Support
9.3
7.1
Implementation
7.2
Renew & Recommend
7.2
Bottom Line

Annex Cloud comprehensive Customer Loyalty solution delivers full online, in-store, and app-based loyalty functionality to help engage customers and motivate them to choose the users brand no matter where they are shopping.

9.3
Editor Rating
6.8
Aggregated User Rating
8 ratings
You have rated this

Annex Cloud comprehensive Customer Loyalty solution delivers full online, in-store, and app-based loyalty functionality to help engage customers and motivate them to choose the users brand no matter where they are shopping.

Annex experience based approach to loyalty software empowers the user to reward their customers throughout the customer journey--from purchasing to writing reviews, referring friends, connecting to the social media channels and much more--to build genuine, lifelong loyalty. While all of Annex solutions can be implemented as standalone strategies, it also offers a unified platform approach.

Combining any mixture of Customer Loyalty, User Generated Content, and Referral Marketing solutions helps unearth more actionable insights through comprehensive customer profiles, strengthens the Customer Loyalty program by adding advocacy actions and in turn boost referrals and UGC submissions by offering loyalty rewards as incentives, delivers more seamless customer experiences, and streamlines integration and strategy development with everything under one roof. Annex Cloud tackle acquisition, conversion, retention challenges.

Through a complete platform of Customer Loyalty, Referral Marketing, and User Generated Content, Annex goal is to help the user create a customer experience that fosters true and lasting loyalty and advocacy. Customer Loyalty Features Dynamic Onsite Action Tracking Track onsite customer activity and automatically reward customers for actions such as making online purchases, writing reviews, uploading pictures, and referring friends. With Dynamic Onsite Tracking any activity that can be tracked on your website can be turned into a rewardable loyalty action.

Annex cloud support a variety of loyalty incentives and rewards. With integrated social actions, you can easily incentivize and reward customers for connecting their social profiles to their loyalty accounts and automatically reward them for sharing and referring friends via social media networks. Connecting social networks to loyalty accounts allows the user to tie social graph data into the loyalty reporting and helps strengthen engagement across channels.

Integrated online checkout redemption allows customers to select their available rewards right at checkout and apply them as a discount on their total order. By making it easy to redeem rewards the customers continuously feel the benefits of loyalty and remain enthusiastic about participating. Native ESP integrations power your advanced promotional engine and make setting up email triggers a breeze. Triggered emails can be based on loyalty activity and can apply to all users or specific segments the user have created with segmentation.

You may like to read: Top Loyalty Management Software and Best Practices for Customer Loyalty Programs

Filter reviews
User Ratings





User Company size



User role





User industry





Ease of use
Features & Functionality
Advanced Features
Integration
Performance
Customer Support
Implementation
Renew & Recommend

What's your reaction?
Love It
0%
Very Good
0%
INTERESTED
0%
COOL
0%
NOT BAD
0%
WHAT !
0%
HATE IT
0%