Akita

Akita measures the health of your accounts and gives you an actionable list of at-risk customers and you can focus on the right accounts at the right time.Akita integrates with the cloud-based software your business already uses—the leaders in accounting, customer relationship management, customer service, and marketing. Getting started only takes minutes and requires no IT involvement. Akita delivers the tools needed by the Customer Success Managers in order to decrease the churn and drive upsells. It provides with a practical list of those customers who are at risk along with measuring the overall health of their accounts. Without making any phone call or opening any app, Akita provides prompts access to the entire history of customer to customer success managers and makes it possible for them to become more efficient and effective. It also enables to identify those customers who are at risk and once one can identify that why someone is at risk only then they can protect it from getting dead.

Akita helps to get informed about the product usage, customer service activities and billing of customers plus using this information to increase revenue and encourage better relationships. It also helps not to leave the inbox by building a complete history of customer for each and every email. Akita basically demonstrates that when and how the customers cooperates with business. And with the help of the intelligent customizable alerts of Akita, one can no longer miss any interaction between customer and yourself so that the company can nurture, retain and grow the overall customer base.Akita explains teams about how the success or failure of customers can ultimately affect the prosperity of the business. It integrates with cloud base software which is being already used by the business. In order to get started one just requires a few minutes and no involvement at all that’s how easy it is!