Sign in to see all reviews and comparisons. It's Free!
By clicking Sign In with Social Media, you agree to let PAT RESEARCH store, use and/or disclose your Social Media profile and email address in accordance with the PAT RESEARCH Privacy Policy and agree to the Terms of Use.
OpenText Content Suite creates an integrated, enterprise-wide information grid that transforms Personal Productivity, Process Productivity, and Control.
Category
Enterprise Content Management Software
Features
•Centralized management of enterprise-wide quality performance •Greater efficiency through a fast and precise evaluation process •Flexible evaluation planning, measurement, and analysis •Proven ROI benefits, such as higher agent productivity
License
Proprietary
Price
•Contact for Pricing
Pricing
Subscription
Free Trial
Available
Users Size
Small (<50 employees), Medium (50 to 1000 Enterprise (>1000 employees)
Company
OpenText
What is best?
•Centralized management of enterprise-wide quality performance •Greater efficiency through a fast and precise evaluation process •Flexible evaluation planning, measurement, and analysis across all customer interaction channels •Proven ROI benefits, such as higher agent productivity and enhanced customer satisfaction
What are the benefits?
• Keep the Customer Connected • New Approaches to BPM • Find Your Path to Success with Analytics • Make Better Decisions with Supply Chain Analytics • Power Your Fact Investigations with Superior Technology
PAT Rating™
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
7.9
8.0
Features & Functionality
7.9
7.9
Advanced Features
8.1
8.7
Integration
8.0
8.6
Performance
8.1
8.5
Customer Support
8.0
8.6
Implementation
6.0
Renew & Recommend
—
Bottom Line
OpenText Content Suite creates an integrated, enterprise-wide information grid that transforms Personal Productivity, Process Productivity, and Control.
8.0
Editor Rating
8.0
Aggregated User Rating
3 ratings
You have rated this
OpenText Content Suite creates an integrated, enterprise-wide information grid that transforms Personal Productivity, Process Productivity, and Control.OpenText Content Suite offers a hugely expanded feature set to dynamically aggregate, categorize, correlate, share, and extract value from information across the enterprise. Content Suite connects information from across the enterprise with the people and systems that need it, driving Personal Productivity with simple, intuitive tools and user experiences, Process Productivity through full integration with lead applications such as SAP and Microsoft, and Control with OpenText governance and security functionality.
Content Suite and Extended ECM offers a simple, responsive UI, with role-based views to enterprise, project-oriented, and personal workspaces, access to most recent documents, and more.
OpenText Connected Workspaces connects ECM to processes by aligning associated content, data, people, and tasks to a common business entity such as a customer, project, or community with common interests.
Manage the flow of information in the digital enterprise
Company size
Enterprise (>1001)
User Role
IT Support
User Industry
Energy
Rating
Ease of use8.2
Features & Functionality8.4
Advanced Features8.2
Integration8.2
Performance8.2
Implementation8.2
ADDITIONAL INFORMATION Open Text enables you to manage the flow of information in the digital enterprise, from engagement to insight, whether you need to manage contracts, customer experiences, vendor information, legal discoveries, or procure-to-pay processes. OpenText delivers insights from content and data spread across and beyond the enterprise to the point of business impact with Analytics. OpenText adds content intelligence on your information assets with Discovery. OpenText organizes and stores all your information assets in Enterprise Content Management (ECM). OpenText captures and orchestrates the flow of your information across complex business processes with Business Process Management (BPM). OpenText brokers the flow of your information for initial and on-going interactions with partners (B2B) through Business Network (BN). OpenText also brokers the flow of information for initial and on-going interactions with customers (B2C) through Customer Experience Management (CEM). You can create a collaborative work environment for secure information sharing. You can create persona-driven dashboards and streamline engineering work processes. You can also gain more visibility into supply chain risks and opportunities with data blending with Open Text.
Manage the flow of information in the digital enterprise
Enterprise (>1001)
IT Support
Energy
ADDITIONAL INFORMATION
Open Text enables you to manage the flow of information in the digital enterprise, from engagement to insight, whether you need to manage contracts, customer experiences, vendor information, legal discoveries, or procure-to-pay processes. OpenText delivers insights from content and data spread across and beyond the enterprise to the point of business impact with Analytics. OpenText adds content intelligence on your information assets with Discovery. OpenText organizes and stores all your information assets in Enterprise Content Management (ECM). OpenText captures and orchestrates the flow of your information across complex business processes with Business Process Management (BPM). OpenText brokers the flow of your information for initial and on-going interactions with partners (B2B) through Business Network (BN). OpenText also brokers the flow of information for initial and on-going interactions with customers (B2C) through Customer Experience Management (CEM). You can create a collaborative work environment for secure information sharing. You can create persona-driven dashboards and streamline engineering work processes. You can also gain more visibility into supply chain risks and opportunities with data blending with Open Text.