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NGData
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NGData

Overview
Synopsis

NGDATA helps data-rich companies in financial services, media/publishing and telecom to automate and optimize omni-channel customer interactions.Lily Enterprise, captures data across all channels and provides enterprises with real-time insights to drive superior customer experiences.

Category

Personalization Software and Engines Software

Features

Ngdata has customer experience management and data driven solutions. It has business analytics, customer retention strategies.

License

Proprietary Software

Price

It has standard pricing and it's pricing is based on volume of data or number of customers. Free trial available. For pricing information, please contact NGDATA.

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1001 employees)

Company

NGData

NGDATA helps data-rich companies in financial services, media/publishing and telecom to automate and optimize omni-channel customer interactions.Lily Enterprise, captures data across all channels and provides enterprises with real-time insights to drive superior customer experiences. Lily’s Customer DNA puts the individual at the center of the organization by design, continuously learning from behavior to act consistently and timely for superior experiences. NGDATA is a customer experience solution company and it helps other data-rich companies in media/publishing, telecom, financial services to arrange omnichannel customer interactions. NGDATA has customer management capability and its consulting services can help the people to turn data into actionable insights and to implement successful analytical solutions to maximize the business strategies. NGDATA specialists make valuable business insights by selecting and extracting insights from the big data and presenting it into a clear compelling story. So this platform makes engagement with the customers through all channel and builds customer’s loyalty to the brands.

Lily Enterprise is the NGDATA’s big solution to provide a better- understanding of customers to other companies. It helps other financial service organizations to increase their customer relationships. Financial institutions introduce new products and services and deliver better customer experiences overall. NGDATA’s management team provides greater analytical solutions to big enterprises worldwide for many years. NGDATA lab can distribute machine learning algorithm, graph algorithm, deep learning, knowledge- based learning, etc. The contents of NGDATA give focus on the power of data- driven organizations and how it can be used to improve the customer’s experience. For excellent customer- driven organizations NGDATA offers valuable products with smart video technology. This platform delivers a single view of the customer. Using all data sources NGDATA transforms customer experience management and their interactions with the products. This platform can understand the customer’s needs and preferences and also know the process of engaging them.

NGDATA

Rating
Our Rating
User Rating
Ease of use
7.6
Features & Functionality
7.6
Advanced Features
7.6
Integration
7.6
Customer Support
7.6
Performance
7.6
Implementation
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Bottom Line

Lily’s Customer DNA puts the individual at the center of the organization by design, continuously learning from behavior to act consistently and timely for superior experiences.

7.6
Our Rating
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Ease of use
Features & Functionality
Advanced Features
Integration
Customer Support
Performance
Implementation
Renew & Recommend

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