Microsoft Dynamics 365 Gamification

Microsoft Dynamics 365 - Gamification enables employees to participate in individual and team-based competitions. It also motivates employees achieving certain pre-defined KPI’s by offering prizes, awards, privileges, and recognition. Gamification relies on fun activities which drive collaboration and competition for increasing performance and participation.

Using this platform increased performance and productivity can be seen by companies and organizations. Performance KPI’s are based on any activity tracked by Dynamics 365, such as leads created, deals closed, and specific products sold etc. It is integrated with Dynamics 365 business applications such as sales, customer service, and field service and project service automation.

Key benefits of Gamification are: energizing employees - drives sustained employee achievement and performance with unique and creative games; engaging everyone – with team based games, everyone in the organization has a stake with the outcome; accelerating adoption - boosts adoption of business processes and applications using positive reinforcement.

Key capabilities are game mechanics, performance tracking and highly visible results. With game mechanics users can keep employees in the game longer with various KPI’s that drive behavior, activity, and results.

Clear goals can be established with default or custom KPI’s based on anything tracked in Dynamics 365. Recognition, prizes, and awards keep player focused on the goals. Gamification can calculate scores based on the data from Dynamics 365 or Excel spreadsheets.

Also, users can boost performance across the board with highly-visible results that increase accountability while promoting fun, healthy competition. Leaderboards with individual and team results can be streamed on a big screen across the office and users can add fanfare with celebration videos that launch in real-time when players or teams score a win. It is available in industries such as education, government, health, hospitality and travel etc.