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Lithium Platform
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Lithium Platform

Overview
Synopsis

Lithium Communities help customers create better, more valuable digital customer experiences that give them a leg up on their competition.

Category

Online Community Management Software

Features

Lithium Social Intelligence
Premium Gamification
Value Analytics and Benchmarking
Social Contests
Bulk Data API

License

Proprietary

Price

Contact for pricing information.

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1001 employees)

Company

Lithium Platform

Lithium Platform offers vital programs a business will ever need to positively transform a website into a social destination, harness customer passion, and knowledge to attract new visitors, crowdsource support and grow revenue. The Lithium communities program helps to create a better more valuable digital customer experience that is quite unique in every aspect compared to other platforms. Lithium platform creates a simple interface where a customer’s optimum experience is the last frontier for differentiation. An approach that is bound to set a business from the pack. Lithium Communities delivers real business value with a vibrant community experience. A feat that is possible by leveraging the power of the crowd to transform any website into a social destination, building a deeper relationship between clients and sellers. Lithium communities is an effective way of getting quick turnarounds, increased sales, lower service cost and accelerated innovation. The package supports peer-peer support, a method that is implored to uphold customer inquiries satisfaction at an affordable rate. With Lithium communities a business or organization can drive customers to an online community and self-service knowledge base where they can quickly find accurate answers, deflecting 20% of calls to a business’s contact center. Utilizing Lithium community, one can simply drive revenue and double conversion rates by creating a hub where prospective customers can get answers to vital questions and share experiences among themselves, offering useful advice and product recommendations along the way. Lithium communities platform will provide a venue where customers can interact with one another and the company’s brand post-purchase. A simple and easy avenue to turn customers from being just fans to brand advocates as well as increasing brand loyalty and customer lifetime value.

Lithium Platform

Rating
Our Rating
User Rating
Ease of use
8.0
Features & Functionality
8.0
Advanced Features
8.0
Integration
8.0
Customer Support
8.0
Performance
8.0
Training
Implementation
Renew & Recommend
Bottom Line

Lithium communities leverage the power of the crowd to transform your website into a social destination and build a deeper relationship with your customers—resulting in increased sales, lower service costs and accelerated innovation

8.0
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Ease of use
Features & Functionality
Advanced Features
Integration
Customer Support
Performance
Training
Implementation
Renew & Recommend

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