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BrightGauge is a business intelligence tool focused on the IT Service Provider and MSP industry. Using SaaS platform, Service Providers can generate customizable performance reports and dashboards based on their own unique data sources.
Small (<50 employees), Medium (50 to 1000 Enterprise (>1001 employees)
URL
https://www.brightgauge.com/
What is best?
•Custom visuals •Reporting •Advanced Analytics
What are the benefits?
• Mash up multiple data sources • Get real-time data view • Manage your team’s performance towards their goals • Push your kpis • Access data from anywhere
PAT Rating™
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
7.9
8.3
Features & Functionality
8.0
8.3
Advanced Features
7.8
8.3
Integration
7.8
8.2
Performance
7.9
8.2
Customer Support
8.0
8.4
Implementation
8.2
Renew & Recommend
9.2
Bottom Line
BrightGauge Gauge Builder puts the power to slice and dice your data into your hands. The datasets bring in the data you need and then our powerful gauge builder allows you to customize the gauge to your needs.
7.9
Editor Rating
8.4
Aggregated User Rating
2 ratings
You have rated this
BrightGauge is a business intelligence tool focused on the IT Service Provider and MSP industry. Using SaaS platform, Service Providers can generate customizable performance reports and dashboards based on their own unique data sources.BrightGauge offers software with features such as dashboards, custom visuals, reporting and advanced analytics.
The dashboard by BrightGauge allows to quickly sync all the information needed. With a single click dashboards can be distributed. The Dashboards are web based and the resize feature in them makes them great for displays on TV screens in the office, projectors or on portable devices. BrightGauge datasets bring in the data needed and the gauge builder allows them to customize it according to the want.
It also features the sharing of the metrics with the teams in order to keep everyone informed of the progress. The data can also be grouped for a particular team member or the whole team. The analytical features of BrightGauge software allow it to bring the visualization of data to a whole new level. Thresholds for gauges to change color, formatting and fields can also be managed. It allows cutting down the report preparing time substantially with its quick tools and techniques.
The infrastructure of BrightGauge is state of the art. The data center features keycard protocols, biometric scanning and around the clock surveillance. This much coverage keeps the data monitored and secure. It also allows the download of personal agent which helps take SQL queries from BrightGauge and encrypt that data to send it back to BrightGauge. BrightGauge connects to on premises systems via SSL tunnel with 2048 bit RSA encryption. It can also leverage the default datasets that help refresh data regularly and hence data is never stored on the company servers for more than a pre-set time.
Distribute real time dashboards to individuals, teams or even your own clients.
Company size
Medium (50 to 1000)
User Role
IT Support
User Industry
Construction
Rating
Ease of use8.2
Features & Functionality8.2
Advanced Features8.4
Integration8.2
Performance8.2
Implementation8.2
ADDITIONAL INFORMATION The interactive Scorecards manage your team’s performance towards their goals and monitor the metrics that run your business. The automated KPI reporting allows you to share the metrics most important to you with your team in order to keep everyone on the same page.
Rapidly sync to allow users to have the key information they need
Company size
Enterprise (>1001)
User Role
Consultant
User Industry
Agriculture
Rating
Ease of use8.4
Features & Functionality8.4
Advanced Features8.2
Integration8.1
Performance8.1
Implementation8.1
ADDITIONAL INFORMATION BrightGauge’s dashboards rapidly sync to allow users to have the key information they need. With one click, users can distribute dashboards to individuals, teams or even clients. The Dashboards are web based allowing users to display on any device and will resize to fit the screen resolution. BrightGauge is great for TV displays around the office, Heads Up Displays (HUDS) for teams or on mobile device. BrightGauge features interactive scorecards. With a few simple clicks, it’s easy for users to set up BrightGauge scorecards so that they can manage their team’s performance towards their goals. And by monitoring the metrics that run the business, users bring a whole new level of transparency and accountability to the growing organization. BrightGauge also features automated KPI reporting. This allows users to share the metrics most important to them with the team in order to keep everyone on the same page. Users can group the data to filter for a particular team member, set of customers or the entire team. And this lets users deliver the metrics automatically via email thereby avoiding the need to log in.
Distribute real time dashboards to individuals, teams or even your own clients.
Medium (50 to 1000)
IT Support
Construction
ADDITIONAL INFORMATION
The interactive Scorecards manage your team’s performance towards their goals and monitor the metrics that run your business. The automated KPI reporting allows you to share the metrics most important to you with your team in order to keep everyone on the same page.
Rapidly sync to allow users to have the key information they need
Enterprise (>1001)
Consultant
Agriculture
ADDITIONAL INFORMATION
BrightGauge’s dashboards rapidly sync to allow users to have the key information they need. With one click, users can distribute dashboards to individuals, teams or even clients. The Dashboards are web based allowing users to display on any device and will resize to fit the screen resolution. BrightGauge is great for TV displays around the office, Heads Up Displays (HUDS) for teams or on mobile device. BrightGauge features interactive scorecards. With a few simple clicks, it’s easy for users to set up BrightGauge scorecards so that they can manage their team’s performance towards their goals. And by monitoring the metrics that run the business, users bring a whole new level of transparency and accountability to the growing organization. BrightGauge also features automated KPI reporting. This allows users to share the metrics most important to them with the team in order to keep everyone on the same page. Users can group the data to filter for a particular team member, set of customers or the entire team. And this lets users deliver the metrics automatically via email thereby avoiding the need to log in.